Health Services

Audio Clinic
Call 1800 057 220 for apt
19 & 26 October 2018
Call (02) 6495 3411 for appt
First and third Wednesday monthly
Continence Nurse To be advised
Counsellor Mon, Tue, Wed weekly
Dentist – Drs Sue & David Griffiths 19 October 2018
Dietitian 8 November 2018
Geriatrician 9 November 2018
Maternal Child Health Nurse 23 October 2018
Occupational Therapist 8 November 2018
Optometrist – 
Call 5152 1668 for apt
25 & 26 October 2018
Pap Screen To be advised
Pathology Mon-Fri 9am-11am
Physiotherapy Mon – Fri
Podiatrist 25 October 2018
Skin Checks 4 & 17 December 2018
Speech Therapist 25 October 2018

To read about a particular health service, select from the following links. Or you can browse through the services by scrolling down the page.

Community Nursing
Commonwealth Home Support Program
Home Care Packages 
National Respite for Carers Program
Rural Allied Fly-in Services
Allied Health
Palliative Care / Post Acute Care
Family Counselling
Dental Clinic
Volunteer Transport Service
Maternal and Child Health
The Shed

Aged Care
‘Let’s talk about Aged Care’

The Australian Government Department of Social Services has developed information and videos to help you and your family talk about Aged Care.

These videos and information can be accessed here:

Let’s talk about Aged Care’ (External link – opens in separate tab/window.)

Community Nursing
The MDHSS community nursing team offers a range of services to residents, as well as to many visitors to the Mallacoota and district region. Services include:

  • Post Acute Care
  • Palliative Care
  • Clinical Nursing
  • Living at Home Assessments
  • Pathology Collection
  • Both home and centre-based care are provided, with the majority of clients receiving care in their own homes. Community Nursing Services operate Monday to Friday 8.30am to 5pm. MDHSS does not provide emergency services or after hours care. People with urgent medical needs should contact 000 and follow the prompts.

Commonwealth Home Support Program
The Commonwealth Home Support Program provides services to people who are frail aged or disabled, and their carers. Home Care Services focus on enhancing independence by providing a range of services to meet client needs:

  • domestic assistance
  • personal care
  • property maintenance
  • respite care
  • delivered meals.

Home Care Packages
Home Care Packages assist people living in the community who have been assessed by the Aged Care Assessment Service (ACAS) as eligible to receive low-level hostel care in the home. Clients receiving a Home Care Package have complex care needs over and above the mainstream Commonwealth Home Support Program services.

Services available to Home Care Packages recipients may include:

  • case management
  • home care services – home Help, personal care, property maintenance, respite care and delivered meals
  • allied health services, socialisation and transport services.

Flexible respite at home and centre-based respite
MDHSS provides respite services for carers of:

  • people with dementia
  • people with dementia and challenging behaviour
  • frail older Australians (65 years and over, or 50 years and over for Indigenous Australians)
  • younger people (under 65) with moderate, severe or profound disabilities who are living at home
  • people with a terminal illness.

This enables the needs of carers in the Mallacoota and district community to be met without the person being cared for having to leave the community. The aim of the program is to contribute to the support and maintenance of caring relationships between carers and their dependent family members or friends. NRCP facilitates access by carers to information, respite and other support, or assistance appropriate to their individual needs and circumstances, and those of the people for whom they care.

Respite Care
Do you provide care to help a family member or friend to continue to live at home?
Are you caring for a person who is frail, aged, has dementia, has a disability or is palliative?  Do you sometimes need support just to keep going?

Assistance to help Carers take a break from caring is called Respite Care.
Respite Care can be provided in your own home or in a community setting, care ranges from a few hours per week to overnight care. For example if you are ill or recovering from an illness.

Respite Care is a chance for you and the person you care for to take a break.

As a carer you may need a break for a few hours or a few days or you may need help for a short period of time.

Because every carer has different needs, MDHSS can tailor services to meet your individual requirements.

Need a break? Want to know more?

Contact MDHSS on 5158 0243 and ask to speak to the Home Care Services Coordinator. Alternatively, ask to speak to the Chief Executive Officer for funded options.

 The Flexible Respite and Centre-based Respite Program  is funded by the Australian Government, Department of Health.

Rural Allied Fly-in Services
The Australian Department of Health and Ageing provides funding for flights to Mallacoota for visiting specialists. These services are a critical component of the diversity of health resources available to MDHSS as a remote community. Services offered by the Rural allied fly-in service are:

  • continence nurse
  • dietitian
  • speech therapist
  • podiatrist
  • occupational therapist
  • counsellor.

Allied Health
MDHSS provides regular Allied Health services to the whole community. In addition to the rural allied fly-in services outlined above, a range of other services are provided by visiting or local specialists. The full range of Allied Services provided includes

Visiting Health Practitioners and Services Frequency
Continence Nurse
Occupational Therapist
Speech Therapist
Women’s health / PapScreen
Breast Screen
Bi Monthly
Bi Annually

Physiotherapy and podiatry services experience the highest demand. These, along with the dietician services, are described in more detail below. For more information on any of the Allied Health services, you can contact MDHSS on 03 5158 0243 between 8.30am and 5pm, Monday to Friday.

Physiotherapy services include:

  • client consultations and assessments
  • development and monitoring of individual client exercise programs
  • assistance with the delivery of relevant health promotion activities.

Podiatry services are provided twice per month at the centre. There is a high demand for this service and at times MDHSS manages a client waiting list.

Dietician services continue to be offered monthly to clients at the centre. The dietitian assists people through assessment, diagnosis, treatment and nutritional counselling.

Palliative Care / Post Acute Care
MDHSS provides a coordinated team approach to deliver palliative care services to clients who choose to die at home. Comprehensive services are offered to the palliative client and their carers, which include:

  • community nursing
  • allied health
  • personal care
  • home-based services
  • counselling
  • financial services
  • welfare
  • respite care
  • 24 hour short-term respite care
  • provision of equipment

Post Acute Care (PAC) provides short-term planned care for clients and their carers following discharge from a public hospital. The PAC Program is a preventative program that provides a range of health services in the home and at MDHSS. The aim of the program is to diminish the risk of a person being re-admitted to hospital.

Counselling is available weekly, Monday to Wednesday at MDHSS. Counselling services aim to strengthen the capacities of families and individuals in the community, and minimise those at risk. The service provides a mix of counselling, practical assistance, service coordination, case advocacy and social support to people living in the region.

Dental Clinic
MDHSS operates a private dental clinic and provides a full range of dental services including regular dental checkups, dental fillings, dentures, crowns, bridges, root canal and cosmetic dentistry. Emergency dental services may also be accessed on treatment days.  HiCaps and EFTPOS facilities are available at the Mallacoota Dental Clinic.

MDHSS is not funded to provide Public Dental services for Victorian residents. To access Public Dental services please contact Orbost Regional Health or Bairnsdale Regional Health services.

Volunteer Transport Service
MDHSS is funded by the Home and Community Care Program (HACC) for volunteer coordination to provide a volunteer based community transport service. The volunteer transport service assists eligible clients to attend their nearest specialist medical appointments. Eligible clients are frail aged, people with a disability and their carers who do not have family or friends to transport them to their specialist medical appointments.

Maternal and Child Health
The Maternal and Child Health Nurse visits the centre bi-weekly and is an integral part of MDHSS services. This service provides:

  • family support
  • health promotion and education
  • early identification and intervention for health concerns.

The Shed
The Shed was established in 2004, through a grant from the Rural Health Strategies Branch, Department of Health and Ageing. The Shed is both a community building project and a project that focuses on the health and wellbeing of people in the community. The project is aimed at people of all ages and provides a centralised meeting space, providing opportunities to socialise, engage in structured activities, share and gain skills and knowledge, and gain access to relevant services and information available within the community.